Though the book world generally remains doom and gloom laden (lower sales, celebrity titles, controlling chains, the cutting back of serious newspaper literary pages), this could just be the moment for independent stores like theirs. Book buyers are feeling alienated by big stores like Borders (and Waterstone’s), with their bored-looking staff and their piled high three-for-two offers. But, equally, using Amazon to bypass them (and, of course, to save money) only really works when you know exactly what you’re after.
She does have a point when she says that Amazon cannot replicate book-lust the way bookstores can. And for that I am thankful.